Altitude sends emails for account activity you'll want to know about: verification, payments, team changes, rewards, bills, and statements.

Some are always sent (verification, invitations, bills, statements). Others are user-controllable from Settings → Notifications and are routed based on each member's permissions.

Notification types

Account verification

Verification approved. Sent when your business verification (KYB) is approved and your account is fully activated. (Always sent.)

Payments

Payment initiated. Sent to members with Approve when a new transfer is proposed. (Toggle: Transaction initiated.)
Payment approved. Sent to members with Approve when a transfer reaches the approval threshold and is ready to execute. (Toggle: Transaction approved.)
Payment sent. Sent to all members when a transfer is executed. (Toggle: Transaction executed.)
Payment received. Sent to all members when an incoming deposit is detected. (Toggle: Incoming deposits.)

Team and permissions

Invitation. Sent to the invitee when they're invited to join your Altitude account. (Always sent.)
Member added (read-only). Sent when a read-only member is added or accepts an invitation. (Toggle: Member added or removed.)
Member removed. Sent when a member is removed from the account. (Toggle: Member added or removed.)
Permissions review. Sent to members with Approve when a proposal to change a member's permissions is created. (Toggle: Permissions changed.)
Permissions updated. Sent to the affected member when a permissions change is executed. (Toggle: Permissions changed.)

Rewards

Rewards deposit confirmed. Sent to all members when a deposit into Altitude Rewards is confirmed. (Toggle: Rewards deposit.)
Rewards withdrawal confirmed. Sent to all members when a withdrawal from Altitude Rewards is confirmed. (Toggle: Rewards withdrawal.)
Rewards paid. Sent to all members when monthly rewards are distributed. (Always sent.)

Bills and statements

Bill received. Sent when a bill is received via your Altitude Bill Pay forwarding address. (Always sent.)
Statement ready. Sent when a statement or CSV export you requested is ready to download. (Always sent.)

Who receives each notification

Not every notification goes to every member. Altitude routes notifications based on the action and each member's permissions, along with their notification settings:

Notification	Sent to	Configurable
Verification approved	All members	No
Payment initiated	Members with Approve	Yes
Payment approved	Members with Approve	Yes
Payment sent	All members	Yes
Payment received	All members	Yes
Invitation	The invited person	No
Member added (read-only)	The added member	Yes
Member removed	The removed member	Yes
Permissions review	Members with Approve	Yes
Permissions updated	The affected member	Yes
Rewards deposit confirmed	All members	Yes
Rewards withdrawal confirmed	All members	Yes
Rewards paid	All members	No
Bill received	All members	No
Statement ready	The member who requested the export	No

Notification preferences

You can choose which of the configurable notifications you receive. Go to the Notifications tab in your Account settings to see the list under the Type heading. Each notification toggles independently. Outgoing transactions is a parent toggle; the three sub-options inherit from it.

Available toggles:

Incoming deposits
Outgoing transactions
- Transaction initiated
- Transaction approved
- Transaction executed
Member added or removed
Permissions changed
Rewards deposit
Rewards withdrawal

Some notifications cannot be turned off, including verification approved, invitations, rewards paid, bill received, and statement ready emails.