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Freeze your card

Pause spending on your card right away

Written by Noah

Freeze your card to pause spending right away – for example, if you spot a charge you don't recognize. Only a card admin can unfreeze it.


Freeze your card

  1. Go to Cards and open your card.

  2. Select Freeze, then confirm.

The card shows Frozen and declines purchases until it's unfrozen. You can't view its details while it's frozen. Card admins can freeze any card in the workspace.


Unfreeze your card

Ask a card admin to unfreeze it. It goes back to Active.

Think your card is compromised? Freeze it first, then terminate it from Manage › Terminate card. Ask a card admin to issue you a new one and to dispute any charges you don't recognize.

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