Each invoice prints the payment instructions of the account you chose to Pay into. Your customer pays to those details, the money lands in that account, and you match the deposit to the invoice.
How your customer pays
USD invoices: ACH or wire, or USDC on a supported network.
EUR invoices: SEPA, or EURC on Solana.
These are the same details as your Deposit screen. See Receive funds for timing, limits and fees.
Important: Your customer must pay in the currency and on the network printed on the invoice, and name your business exactly as shown. Stablecoins sent on the wrong network cannot be recovered.
Send a reminder
Select Remind on an open invoice. Altitude emails the invoice to your customer again, with the PDF attached.
Match a payment
The deposit appears on your Transactions page like any other incoming payment. Match it from either side:
From the deposit: on Transactions, select Match invoice and choose the invoice.
From the invoice: select Mark paid and choose the deposit.
The invoice moves to the Paid tab, and the deposit row shows the invoice number.
Note: A match marks the whole invoice as paid, whatever the deposit amount. For installments, match the final deposit. If you match the wrong deposit, contact support to unmatch it.
Payments made outside Altitude
If a customer pays by another route, there is no deposit to match and the invoice stays on the Open tab. Keep your own record, and void the invoice if it should not stay open.